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Each facility of the MURATA Group is operated by MURATA PLC. MURATA PLC will protect all personal information received from guests and clients and only use them in rightful situations. All employees have this responsibility and therefore have been fully informed to obey this policy.

1. The purpose for this personal information protection policy
This policy will allow us to realize the rightful protection of personal information and thus enable us to have a continual trustworthy relationship with our guests.

2. Personal information received
All personal information required from guests is information essentially needed for us to provide the ultimate service available. This includes such information as name, address, contact number, E-mail address, date of birth, and gender.

3. Usage of personal information
The personal information provided by our guests will be used for the following purposes.
○ To send company notices and offers
○ To send questionnaires for the purpose of service quality improvement 		4. Handling of personal information
(1) All personal information received from guests will be carefully and rightfully handled and managed. We will use legal protection measures in order to avoid the leakage, loss, incorrect use, falsification, and unauthorized access of such information.
(2) The personal information received from customers may be outsourced for the purpose of improving the quality of our service and customer satisfaction. In these cases, all parties involved will be thoroughly instructed and managed to take the correct steps of personal information management.

5. The compliance to law
MURATA PLC fully complies with all laws that may refer to personal information protection. Our compliance methods will be regularly updated through internal audits in order to maintain an optimal state.

6. Respect for customer rights and privileges
MURATA PLC respects all customer rights and privileges and will promptly correspond to all customer enquiries and requests regarding the disclosure, amendment, deletion, or any other matters regarding their personal information.

Contact: murata1992@sansou-murata.com
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